Mazaby - Terms of Service

Mazaby - Terms of Service

Last Updated: April 20, 2025

Welcome to Mazaby! These Terms of Service ("Terms") govern your use of our website located at www.mazaby.com (the "Site") and the purchase of any products or services offered by Mazaby ("we," "us," or "our"). Our focus is on providing high-quality health and wellness products.

Please read these Terms carefully before accessing or using our Site or purchasing our products. By accessing or using any part of the site, or by purchasing products from us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Use of Our Site

  • Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our Site and purchase products.
  • Account: You may need to register for an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • Prohibited Use: You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances, etc.

2. Products and Services

  • Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • Descriptions: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. We attempt to be as accurate as possible in product descriptions; however, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
  • Health Disclaimer: Products and information found on the Site are not intended to diagnose, treat, cure, or prevent any disease. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless specifically stated. Consult your healthcare professional before using any health or wellness products offered by Mazaby, especially if you are pregnant, nursing, taking medication, or have a medical condition.

3. Purchases and Payment

  • Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • Order Acceptance: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
  • Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4. Shipping Policy

  • We are pleased to offer free shipping on all orders.
  • We aim to process and ship orders promptly. Our standard shipping time is 3 to 5 business days from the date the order is processed. Shipping times are estimates and cannot be guaranteed. Delays may occur due to factors beyond our control.
  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5. Return and Refund Policy - 60-Day Money-Back Guarantee

  • We stand behind our products. If you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee.
  • To initiate a return, please contact us at wellness@mazaby.com within 60 days of receiving your order.
  • You may be required to return the product (even if opened or partially used) to receive a full refund. Details regarding the return process, including any potential return shipping costs, will be provided when you contact customer service.
  • Refunds will be processed to the original method of payment within a certain number of days after we receive the returned item or confirm the return request (as per our specific process).
  • [Optional: Add any conditions or exclusions, e.g., applies only to the first purchase of a specific product, etc.]

6. Intellectual Property

All content included on the Site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Mazaby or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Mazaby shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorized access, use or alteration of your transmissions or content.

8. Indemnification

You agree to indemnify, defend and hold harmless Mazaby and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Your State/Country, e.g., State of California, USA or Italy].

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at:

Mazaby
Via Don Luigi Borghesi 3
wellness@mazaby.com